Senior Housing Management Team
The Senior Housing Management Team includes accounting, clinical, consulting, development, operational and outreach professionals whose combined industry experience surpasses 80 years. This group of experts aims to provide the highest level of support and leadership to each Senior Housing community. This not only includes community team members, but also individual residents, their families and business associates.
Has a B.B.A. degree from Mount Mercy College in Cedar Rapids. His major was in Accounting, with strong emphasis in Finance. Allen provides Senior Housing and its retirement communities, with more than 25 years of experience in management. Allen drives the Senior Housing team to meet strategic objectives by researching, evaluating, and reporting information related to current and new business opportunities.
Specialties: Mentoring, Accounting, Finance, Business Development
Vice President and Chief Operating Officer
Has a B.A. in journalism from the University of Iowa. She has more than 15 years of experience in all aspects of the senior living industry. Her focus is on community management, staff retention, and operating a positive NOI. Allison is the past President of the Iowa Assisted Living Association which supports Iowa Assisted Living communities through education and governmental affairs. And past Board Member with Iowa City Hospice.
Specialties: Occupancy Development, Financial Analysis, Budget Control
Is a cofounder of Senior Housing Consultants, Inc. Mark has been a consultant to developers, contractors, investors, and providers of long-term care, for more than 20 years. He spent ten years as a consultant in the construction industry before bringing his expertise to senior housing.
Specialties: Market Assessments, Financial Feasibility Studies, Project Management
Community Relations Manager
Has a B.A. in Communication Studies from the University of Northern Iowa. Prior to her role as Community Relations Manager, Kayle gained experience as a Community Manager and Community Relations Coordinator in the retirement community setting and a Communications Specialist in the hospital setting.
Specialties: Marketing Plan Implementation, Social Media Management, Occupancy Development
Assistant Community Relations Manager
Has a BA in Marketing from the University of Northern Iowa and over six years of experience in senior care in both the Assisted Living and Skilled Nursing Care settings. She is a former Board Member at Mercy Home Care and Hospice as well.
Specialties: Occupancy Development, Networking, Hospitality
Graduated from the University of Iowa with her B.A. Degree in Social Work and has more than 20 years’ experience in the senior living industry. As an Operations Manager, Lyla hires, trains and develops community Managers within the Senior Housing organization. She also works with the consulting team on remodeling projects with interior design decisions.
Specialties: Budget Control, Manager Mentoring, Occupancy Development, New Community Start Up
Regulatory Compliance Manager
Has worked in senior care for over 25 years. After gaining experience in the skilled nursing and assisted living settings, she joined Senior Housing Management as Operations Manager, overseeing communities in Iowa, Illinois and Wisconsin. Joy has been actively involved with the Iowa Assisted Living Association on the Education Committee, Governmental Committee and Board of Directors.
Specialties: Regulatory/HIPAA Compliance, Quality Assurance, New Community Start Up
Graduated from Upper Iowa University with his B.A. Degree in Marketing in 2003 and has 15 years of management experience. As an Operations Manager, Brett hires, trains and develops community managers within the Senior Housing organization. He was also named the Iowa Assisted Living Association’s ‘Manager of the Year’ in 2014.
Specialties: Budget Control, Manager Mentoring, Occupancy Development
Earned her B.A. in Political Science from the University of Iowa. With 5+ years of experience in the Retirement Living Industry, Samantha specializes in creating cohesive teams and collaborative settings for employees to work and live.
Specialties: Manager Mentoring, Occupancy Development, Hospitality Training
RN, Director of Clinical Quality Management
Has been a nurse for over 25 years with experience in hospital, skilled rehab and assisted living settings. Her titles have ranged from Director of Nursing and Consultant to Trainer and now Nurse Clinician. Joy conducts regular quality assurance audits to ensure the Senior Housing Managed Communities are consistently meeting state regulations and providing excellent care to residents.
Specialties: Dementia training, PointClickCare, Prepare to Care
RN, Clinical Quality Manager
Is a Registered Nurse with over 20 years of experience in the Senior Living Industry. Elizabeth began in health care as a teenager working as a nursing assistant in a long term care community before attending nursing school. Her experience ranges from management to providing on-site health care and nursing assistance to communities.
Specialties: Medication Management Training, CPR Instruction, Workers Compensation
RN, Clinical Quality Manager
Offers her knowledge and experiences to Senior Housing’s Health Care Coordinators after spending many years as a nurse in the nursing home, family practice and assisted living settings. Named 2015 Iowa Assisted Living Association Nurse of the Year, Sara provides training, support and feedback to the Health Care Coordinators she manages.
Specialties: Health Care Documentation, End of Life Planning, Resident Stay Tracking
RN, Clinical Quality Manager
Offers knowledge and experience to Senior Housing Communities through previous experience in the Long Term Care Skilled Nursing setting as a Charge Nurse, as well as in Intensive Care and Home Health programs as a Case Manager. Bobbie enjoys providing Senior Housing’s community-based Health Care Coordinators support with her broad nursing knowledge and training.
Specialties: Continuity of Care, Resident Rights, Medication Management
Graduated from Loras College in 2012 with a B.A. in Management and Minor in Accounting. Since his graduation, Nick has gained experience and expertise exclusively in the senior living industry. Nick provides accounting training and ongoing billing support to the Senior Housing Managed Communities.
Specialties: PointClickCare, Accounting, Financial Planning
Has a B.A. in Accounting from Graceland University and has been working in the accounting field since 2001. Jenn has experience in a variety of industries, including a background in the senior living industry prior to beginning with Senior Housing Management. As the Accounting Manger, Jenn oversees daily accounting activities, preparation of financial statements and streamlining of processes.
Specialties: Accounting, Financial Portfolio Monitoring, AR/AP Process Efficiency
Received her Bachelor’s Degree in Accounting from the University of Northern Iowa. She has been working in the accounting field since graduating. In her role, Rachel supports the accounting team and the Senior Housing Managers through training and implementation of accounting processes.
Specialties: Billing, Accounting, Reporting
Graduated from the University of Iowa with her B.A. in Spanish and worked in the healthcare field before returning to Iowa to study accounting and general business courses. Since completing these courses, she has worked for several years as an accountant, previously in the hospitality management field. Aly supports the accounting team and the Senior Housing communities through preparation of financial statements and AP/AR management.
Specialties: Accounting, Reporting, Billing
Graduated from Iowa State University with a B.A. in Business Management and a minor in Accounting. Prior to his employment with Senior Housing, Seth held an accounting internship where he gained experience preparing financial statements and assisting with AP/AR management. In his free time, Seth enjoys volunteering his time as a before and after school counselor for grade school children.
Specialties: Billing, Accounting, Budget Management